Cancellation and Refund

Customer can cancel the order any time before delivery of the product, if the product is delivered and customer still doesn’t want it, in that case the return request has to be raised.

  • If customer have cancelled the order before the dispatch of the product from Dream Care dispatch centre, in that case the whole amount will be refunded to the customer within 36 hrs of the cancellation request.
  •  If customer have cancelled the order after the product has been dispatched from Dream Care dispatch centre, in that case the refund will be processed once we will receive the product at processing centre.
  • Mode of refund – The refund amount will be added to your paytm wallet, kindly provide the necessary details at the time of cancellation of the order.